pk66 game Privacy Policy

pk66 game places the highest importance on user privacy. This privacy policy applies to all services on the pk66 game platform — including the website, mobile app, and other digital channels — and covers information collected when you use them.

In this policy, "you" or "user" refers to any person, registered or unregistered, who accesses the pk66 game platform, and "we" or "pk66 game" refers to the organisation that operates this platform.

pk66 game's Terms and Conditions form part of the same framework as this privacy policy and operate as a complement to it. By using the platform, you are considered to have accepted the terms of this policy.

pk66 game collects user information in the following ways:

2.1 Information Provided at Registration

We collect the information you provide when creating an account. This includes:

• Full name and date of birth
• Email address
• Mobile number
• Password (stored in encrypted form)
• National ID or passport number (where identity verification is required)

2.2 Automatically Collected Information

Some information is collected automatically while you use the platform:

• IP address and device type
• Browser version and operating system
• Session duration and activity on the platform
• Payment transaction records (via bKash, Nagad, or Rocket)
• Betting and gaming history

2.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, pk66 game may in certain cases receive information from trusted third parties. Such information is used only for the relevant purpose.

Collected information is used for the following purposes:

1. Account management: To handle registration, login, identity verification, and account security.
2. Service delivery: To process deposits, withdrawals, and bonuses — including transactions via bKash, Nagad, and Rocket.
3. Customer support: To provide assistance through 24/7 live chat and email, and to resolve complaints.
4. Promotions and bonuses: To inform you of applicable offers and promotional benefits.
5. Security and fraud prevention: To detect and prevent unauthorised use of accounts.
6. Responsible gaming: To implement pk66 game's responsible gaming policy — to identify harmful gaming behaviour and provide necessary support.
7. Legal compliance: To comply with applicable laws and regulations.
8. Service improvement: To analyse and improve platform performance.

Information will not be used for any purpose other than those listed above. If information needs to be used for a new purpose, you will be notified in advance.

pk66 game retains user information only for as long as necessary. Generally:

• Information for active accounts is retained while the account remains open.
• Financial transaction records are kept for a specified period in accordance with applicable legal requirements.
• Even after an account is closed, some information may be retained for a defined period for fraud prevention and dispute resolution.
• Once the defined period has passed, information is securely deleted or anonymised so that identification is no longer possible.

If you wish to close your account or request deletion of your information, contact the pk66 game support team directly. Deletion requests will be processed within a reasonable time after verification.

pk66 game never sells users' personal information to third parties for commercial purposes. However, information may be disclosed in the following circumstances:

5.1 Service Partners

Only relevant information is shared with trusted partners who assist with payment processing, technical infrastructure, or customer support. These partners are also bound by confidentiality obligations.

5.2 Legal Requirements

Information may be provided to the relevant authorities where required to comply with applicable laws in Bangladesh or judicial orders.

5.3 Fraud Prevention

Specific information may be shared with the relevant authorities to assist in investigations into serious fraud or criminal activity.

Where information is shared with third parties, written agreements are in place to ensure the security and confidentiality of that information.

The pk66 game website and app use cookies and similar tracking technologies. These are used to improve the user experience, maintain sessions, and monitor platform performance.

6.1 Types of Cookies

• Essential cookies: Required for login sessions and security.
• Performance cookies: Help analyse how the platform is used.
• Preference cookies: Remember language and user preference settings.

6.2 Cookie Control

You can disable cookies from your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

pk66 game uses industry-standard security technologies and processes to protect user information:

• SSL encryption: All data transfers are secured using SSL technology.
• Password hashing: Passwords are stored using strong cryptographic methods and cannot be read directly.
• Access controls: Staff access to information is restricted based on need.
• Regular audits: Systems are regularly tested to identify security vulnerabilities.
• Two-factor authentication: Accounts are secured through OTP-based identity verification.
• Data backup: Information is protected through secure, encrypted backup systems.

No method of storing or transferring information over the internet is completely secure, but pk66 game takes every precaution to protect user information.

As a user of the pk66 game platform, you have the following rights over your own information:

8.1 Right to Access

Upon request, pk66 game will provide you with a copy of the information stored about you.

8.2 Right to Correction

If any of your information is incorrect or incomplete, you may request that it be corrected or updated.

8.3 Right to Deletion

In certain circumstances — such as where there is no longer a valid basis for processing — you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

8.4 Right to Object to Processing

You may object to your information being used for marketing or promotional communications, and opt out of such communications.

To exercise any of the above rights, contact the pk66 game support team. Action will be taken as quickly as possible after your identity has been verified.

pk66 game provides services only to persons aged 21 or older. No one under the age of 21 may register or use the platform.

Age is verified at the time of registration. If it is later found that an account holder is under 21, that account will be suspended immediately and all associated information will be deleted.

To learn more about pk66 game, read our About Us page — it contains information about the platform's values and commitments.

pk66 game reserves the right to update this privacy policy as needed. When significant changes are made to the policy:

• The "Effective Date" at the top of this page will be updated.
• Registered users will be notified by email or through a platform notification.
• For significant changes, your consent may be sought again.

Continued use of the platform after changes have been made will be considered acceptance of the updated policy. You are advised to review this page regularly.

If you have any questions about this privacy policy or wish to exercise your rights regarding your information, contact the pk66 game support team:

Our support team will process your request as quickly as possible. For general queries, see the Frequently Asked Questions (FAQ) — many common questions are answered there.